Where can you go if you have questions about DMS?

The migration from AGS to DMS may raise questions. Do you as a company or a software developer have questions about the migration from AGS to DMS? Go to Go to 'Veelgestelde vragen overgang van AGS naar DMS' (FAQ regarding the transition from AGS to DMS, only available in Dutch). Or read on this page where to go for information.

Customs National Helpdesk

Do you have technical questions? Please contact the Dutch Customs National Helpdesk.

Are you a software developer? Go to the website of the Dutch Customs National Helpdesk, to the information from the Dutch Customs Support Centre for Software Developers.

Umbrella organisations

You may also put your questions to your umbrella organisation, which also provides support in respect of communications about the coming changes.

National Committee on Trade Facilitation (NCTF, ODB in Dutch)

A feedback group with representatives of the business community has been set up with the aim of properly implementing all the changes. The changes for the business community as a result of the arrival of DMS are the subject of discussion in this group.

Check the agendas and meeting documents of all NCTF meetings (only available in Dutch)

More information about providing data

The transition form AGS G(S)PA to DMS means that declarants must provide different data. You can read the announcement in the Staatscourant (Government Gazette, only available in Dutch).

General questions

Do you have a general question about AGS or DMS? Telephone the commercial contact the customs office in your region.